Monday Question: Who Checked the Last Answer?
Here's a quick check for any AI output your team relies on:
When did a person last check an answer against its source?
Not skim it for plausibility. Open the original document, the record, or the page it claims to come from, and confirm the answer says what the source says.
Fluent answers get trusted by default, and that's the risk. A wrong AI answer often sounds just like a right one. A team that never verifies doesn't know its accuracy rate. It only knows nobody has complained yet.
You don't need to check everything. Five answers is enough to learn whether the pattern holds.
It's the same mechanism behind what ChatGPT says about your business, pointed inward, and it's why the audit trails built into a reconciliation engine log every decision instead of only the result.
Pick one AI-assisted answer your team used this week and trace it back to its source. Write down whether it held.
Setting up a lightweight way to spot-check AI output is usually a small project. Get in touch if you'd like help scoping one.